In conclusion, technology is the future bank-customer relationship. If it is used responsibly. Therefore, you will need to get digital natives to become financial savvy to prevent them from going into unnecessary debt. In this way it will be possible to regain lost confidence.
The economic and financial crisis in Venezuela has led to mistrust between savers and banks. The biggest fear is a change in the laws by the Venezuelan government and they can be made from the savings of citizens. The sector faces one of its greatest challenges, that of regaining confidence.